Rob O'Malley
Rob
has been in the outsourced call centre industry for 16 years. He
has held senior level positions within SITEL, Teleperformance and
Inkfish. He is a regular contributor to industry magazines and is
considered one of the industry's thought leaders. He is passionate
about The Philippines as an outsourcing destination having spent 5
years living in Manila where he contributed extensively to the
industry's development. He currently works for Aegis who
employ over 12000 people in The Philippines. He is the current chairman of BPOC. His other
passions include his 1 year old boy Alfie and Coventry City Football
Club. You can follow Rob on twitter
http://twitter.com/callcentres
or call him on 077400 96598
